Company: knowledgehut
Job Position : CRM / Global Support Executive / Data Analyst
Job Category : NON IT
Walk-In Location : Bangalore, Karnataka
Job Location : Bangalore, Karnataka
Job Category : NON IT
Walk-In Location : Bangalore, Karnataka
Job Location : Bangalore, Karnataka
knowledgehut
Compensation : Negotiable (candidate’s performance)
Desired Qualification : Any Graduate
Desired Experience : Fresher can also apply and experience in any domain apart from IT or Engineering, Finance & HR
Desired Skills Set for CRM :
• Oversee client service representative groups and make sure clients receive instant service.
• They have to communicate with the clients through phones, internet, fax, mails or meet them personally to discuss customer problems.
• While interacting with customers makes sure that they follow the organization’s protocols.
• Manage all customer requirements and queries and solve their problems swiftly.
• Making sure the customer information is accurate.
• Giving out the right information on the objectives of the organization when the clients call/ chat for the first time.
• Evaluates the circumstance and determines a proper course of action.
• Helps in determining a suitable solution for the organization during difficult situations by working along with the employee.
• Sustain and maintain an up-to-date record.
• Controlling vendor issues, coordinating work activities, preparing sales strategies, reconciling data, communicating internal data to upper management and finding new ways to improve services.
• They should have good typing speed to clear the doubts of the clients (India & Overseas).
• Urgently required/ with in a short notice period.
Desired Skills Set for Global Support Executives :
• Oversee client service representative groups and make sure clients receive instant service.
• They have to communicate with the clients through phones, internet, fax, mails or meet them personally to discuss customer problems.
• While interacting with customers makes sure that they follow the organization’s protocols.
• Manage all customer requirements and queries and solve their problems swiftly.
• Making sure the customer information is accurate.
• Giving out the right information on the objectives of the organization when the clients call/ chat for the first time.
• Evaluates the circumstance and determines a proper course of action.
• Helps in determining a suitable solution for the organization during difficult situations by working along with the employee.
• Sustain and maintain an up-to-date record.
• Controlling vendor issues, coordinating work activities, preparing sales strategies, reconciling data, communicating internal data to upper management and finding new ways to improve services.
• They should have good typing speed to clear the doubts of the clients (India & Overseas).
• Urgently required/ with in a short notice period.
Desired Skills Set for Data Analyst :
• Should have to knowledge in different search engine (Google).
• Should have the knowledge in work through Internet
Please Carry (mandatory) :
• Updated Resume Copy
• Photo ID proof
Walk-In Date : On 21st, 22nd, 23rd & 24th January 2012 : 10.00 AM to 3.30 PM
Walk-In Venue :
#70, Lakshmi Complex, 2nd floor,
JP Nagar 6th phase,
Bangalore - 560078
Phone: +91-80-41100637
Contact Person : Chandrani (HR)
Compensation : Negotiable (candidate’s performance)
Desired Qualification : Any Graduate
Desired Experience : Fresher can also apply and experience in any domain apart from IT or Engineering, Finance & HR
Desired Skills Set for CRM :
• Oversee client service representative groups and make sure clients receive instant service.
• They have to communicate with the clients through phones, internet, fax, mails or meet them personally to discuss customer problems.
• While interacting with customers makes sure that they follow the organization’s protocols.
• Manage all customer requirements and queries and solve their problems swiftly.
• Making sure the customer information is accurate.
• Giving out the right information on the objectives of the organization when the clients call/ chat for the first time.
• Evaluates the circumstance and determines a proper course of action.
• Helps in determining a suitable solution for the organization during difficult situations by working along with the employee.
• Sustain and maintain an up-to-date record.
• Controlling vendor issues, coordinating work activities, preparing sales strategies, reconciling data, communicating internal data to upper management and finding new ways to improve services.
• They should have good typing speed to clear the doubts of the clients (India & Overseas).
• Urgently required/ with in a short notice period.
Desired Skills Set for Global Support Executives :
• Oversee client service representative groups and make sure clients receive instant service.
• They have to communicate with the clients through phones, internet, fax, mails or meet them personally to discuss customer problems.
• While interacting with customers makes sure that they follow the organization’s protocols.
• Manage all customer requirements and queries and solve their problems swiftly.
• Making sure the customer information is accurate.
• Giving out the right information on the objectives of the organization when the clients call/ chat for the first time.
• Evaluates the circumstance and determines a proper course of action.
• Helps in determining a suitable solution for the organization during difficult situations by working along with the employee.
• Sustain and maintain an up-to-date record.
• Controlling vendor issues, coordinating work activities, preparing sales strategies, reconciling data, communicating internal data to upper management and finding new ways to improve services.
• They should have good typing speed to clear the doubts of the clients (India & Overseas).
• Urgently required/ with in a short notice period.
Desired Skills Set for Data Analyst :
• Should have to knowledge in different search engine (Google).
• Should have the knowledge in work through Internet
Please Carry (mandatory) :
• Updated Resume Copy
• Photo ID proof
Walk-In Date : On 21st, 22nd, 23rd & 24th January 2012 : 10.00 AM to 3.30 PM
Walk-In Venue :
#70, Lakshmi Complex, 2nd floor,
JP Nagar 6th phase,
Bangalore - 560078
Phone: +91-80-41100637
Contact Person : Chandrani (HR)
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