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Friday, April 13, 2012

IBM INDIA@ Bangalore: Walkin for IT Helpdesk – Technical Support Associate (Voice)

Company : IBM INDIA
Web site :
Eligibility : Any Graduate, Diploma
Experience : 0 – 3 Years
Location : Bangalore
Job Role : IT Helpdesk – Technical Support Associate (Voice)
Walk-in/Last Date : 14 April 2012

Job Description:

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM has been expanding its footprint in India – and has a presence in over 200 cities and towns across the country – either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry – and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.

The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

IBM hiring freshers – Tech Support Associate (Voice) on 14-April-2012 @ Bangalore

Industry Type : BPO, Call Centre, ITeS
Role : Associate/ Senior. Associate -(Technical)
Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Job Description :
IBM invites FRESHERS to walk in to our Bangalore and Hyderabad office for an opportunity to start an exciting career with us in our Technical Support Division (voice process). Please walk in to our office, if you fulfill the below criteria

Job Role :

IT Helpdesk – Technical Support Associate (100% voice process)

“Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, Cananda, EMEA & AP.

Joining location: Bangalore and Hyderabad

- Any Graduate (10+2+3), Diploma Holders (10+3) – Must have good command over English
- Fluency, Vocabulary and pronunciation.
- Must have basic knowledge of Computer and operating systems
- Must be willing to work in Shifts

Selection Process: -
Group discussion – Technical Interview – Communication Assessment round

Mandatory Documents:
-Hard copy of the interview invite (this email)
-Hard copy of the resume
-One passport size Photograph
-Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.

IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents.

Number of positions: Open

CTC: Will be disclosed to the selected candidates by the manager

**This role is not into BPO domain.

** Candidates who have attended the interview in the past 3 months should not appear for the interview.

Interested Please walk-in to below address on 14-April-2012 b/w 10AM – 1PM

Venue details:

IBM India Pvt Ltd, 3rd floor, Pine Valley,
Embassy Golf Links, Inner Ring road, Bangalore.

Contact person: Arun

*Selection of the candidates is at the sole discretion of IBM Recruitment Team IBM India Pvt Limited


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