Company : MAQ Software
Website : www.MAQSoftware.com
Eligibility : B.E/ B.Tech in CS/IT/ECE/EEE/EIE
Experience: 0-2 Years
Experience: 0-2 Years
Location : Hyderabad
Job Role: Systems Engineer
Job Summary:
We are looking for highly motivated Systems Engineers (Contract to hire). The position requires strong technical and communication skills.
We are looking for highly motivated Systems Engineers (Contract to hire). The position requires strong technical and communication skills.
As a Systems Engineer, you will provide remote/virtual and online/web based technical assistance
Responsibilities:
• Monitoring systems/servers and functions
• Support hundreds of production Windows servers in a 24X7 shift model
• Identify and document common recovery procedures for service impacting incidents
• Establish and follow a ROB (Rhythm of Business) to ensure that all break / fix issues are resolved in a timely manner or escalated to the appropriate group
• Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world class quality, and cost efficacy
• Drive operational aspects of incident management, ensuring SLA's for time, quality, and customer satisfaction are met for our global infrastructure
• Managing customer interaction with utmost professionalism, courtesy and responsiveness
Qualification :
B.E/ B.Tech in CS/IT/ECE/EEE/EIE from reputed university with minimum 60% aggregate
B.E/ B.Tech in CS/IT/ECE/EEE/EIE from reputed university with minimum 60% aggregate
• Operations Experience in a 24 x 7 x 365 support model
• Demonstrate strategic thinking, quantitative and analytical skills, team leadership, and collaboration
• Excellent problem resolution, judgment, and decision-making skills
• 0 to 2 years of IT Technical support and familiarity with the following
Microsoft products:
- Windows Server 2008
- SQL Server 2008
- IIS6/7
- SharePoint 2007/ 2010
- PowerPivot
- Hyper V
- Windows 7
- VPN
Address:
MAQ Software
Phoenix Infocity Pvt Ltd
Building H08, Level 7 Behind Dell Campus
HITEC City 2, Madhapur
Hyderabad 500 081
Andhra Pradesh
Contact Us:
Mr: Anish K
Forward Your Resume: ApplyIT@MAQSoftware.com
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